MedReminder





Duration: 8 weeks

Team: Individual

Tools: Balsamiq, Axure, Sketch, Fusion360


MedReminder is an application that connects caregivers and patients, patients and medications to create an easy and flexible solution for medication monitoring. MedReminder consists of a set of devices that would work along with the users in different situations to ensure that medication monitoring is effective.The system universe consists of mobile applications, wearable devices, and a pill dispenser device.


MedReminder ties together caregivers, patients, and medications at any given point of time and should alert the caregivers with real-time data regarding medications that were taken correctly or missed. It also helps the patients to take the medication on time irrespective of the patient’s location or current activity.


PROCESS


PROBLEM
Medication Monitoring and Caregiving

The majority of the older patients under medication is monitored by a caregiver who is mostly the child. 18% of the U.S population are caregivers. Caregivers not only monitor the medication of the patients but are also in charge of medication refill and hospital appointments generally. Caring for a loved one is an activity that cuts across most demographic groups, but is especially prevalent among adults ages 30 to 64, a group traditionally still in the workforce. These caregivers have a difficult time managing their career, their household and care-giving on a daily basis.






Caregivers of patients with chronic health issues are unwilling to travel due to the fear of not being able to monitor medications from remote locations. It is important to have a solution that could connect the caregiver, patient and the medication irrespective of the location to make medication monitoring more relaxing.

The task of monitoring becomes more difficult when caregivers are responsible for more than one patient. Two out of ten caregivers take care of more than one patient. Caregivers mostly rely on notes, reminders and medical pill boxes to monitor medications. However, this does not prevent medical non-adherence.

Keeping track of multiple medications with varied dosages on a day to day basis can be a pain for the patients. Often the case is that medications are taken, but not in the order or the time prescribed. Failure to refill the medications has also been identified as a primary cause for medication non-adherence. Non-adherence causes 10% of hospital readmissions every year. There is no effective way to manage medications for the patients and the caregivers.


RESEARCH
Semi Structured Interviews

It took different interview and brainstorming session to understand the common pain points and how these pain points could be removed through an effective and affordable solution with the help of technology.After studying the pain points and the cons of the current medication monitoring methods, I came up with the important features that should be available in the solution. These features were selected by keeping both the patients and the caregivers in mind.



User Persona

The user group was identified and narrowed down. They were categorized to further understand the goals of individual user types and the extend to which they would be a part of the medication monitoring system.The user group can be mainly classified into the primary users who whose the system on a daily basis and secondary users who use the system on a monthly or weekly basis or when a need arises.




User personas were created to identify scenarios. The design method followed was a scenario based design where major features were put to test using different hypothetical scenarios with the help of the user persona created. The persona were created keeping in mind the users who were interviewed during the research phase. Persona was created for primary and secondary users.


MOBILE APP ITERATIONS
Low Fidelity Prototype


The main features had to prototyped to understand the information architecture and the basic interactions of the mobile application to be used mainly by the primary caregiver and the patient.The initial prototype helped to understand what had to go in and what were the main set of interaction. This was tested with the help of users to make sure that the information architecture was in terms with the user expectation and that the basic interaction method chosen was easy to use.This was created using Balsamiq


High Fidelity Prototype






DEVICE PROTOTYPING


The MedReminder ecosystem consists of a pill dispensing device dedicated to a patient that acts as the central device through which medications are dispensed and tracked. It is important that this device has an interface through which the users can interact in an easy manner with the system. An interactive prototype of the device interface was created using Axure to test the functionalities designed for the system.

Interaction Flow
High Fidelity Prototype






WEARABLE PROTOTYPE

The system aims at creating a complete eco system and hence a wearable device that could be taken around was designed. The device would help the patients to receive medication alerts and would keep track of their medication while they are outdoors or do not have access to the application or the MedReminder medicine dispenser. The device will alert the caregivers in case of missed medications. The 3D design was modeled using Autodesk Fusion 360.